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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Volpino does not accept cancellation for wholesale orders placed either online, email, telephone, fax or tradeshow.

In order to keep our prices low, we cannot offer cancellations. Once an order has been placed, the credit card that is issued will be charged upon shipment and the process cannot be reversed. However, we do offer the option of returning one item for a store credit or an exchange only if the item has a factory defect (which must be returned upon receipt) also we can not exchange any items that have been worn.

Each item purchased from the Volpino Collection comes complete with Beautiful Packaging, a Certificate of Authenticity in 7 Languages and a Warranty from Volpino and Swarovski. We believe that such an ornate collection must be accompanied by Gift Boxes that accentuate the creations themselves. As always every detail of our product is of utmost importance to us.

The Volpino Watch is warranted to you the owner, for a period of 1 (one) year from the date of original purchase. This warranty does not apply to normal wear and tear or abuse, and excludes batteries, case, strap or bracelet. Any implied warranties are also limited to 1 (month) from date of original purchase.

In the event of a defect or malfunction within this period, it will be repaired or replaced, at our option, provided that it is returned with a check or money order for $10.00 to cover the cost of shipping and handling. (This is not a repair charge.)

Call us at 904.264.8808 to receive a return authorization number and return the item, carefully packed and insured to :

Volpino – 2233 Park Ave. Suite 302, Orange Park, FL 32073

Make check payable to Volpino Corp.

This shall be your exclusive remedy and Volpino ® shall not be liable for any incidental or consequential damages from the failure or malfunction of this watch, while this warranty gives you specific legal rights, any other rights may differ from state to state. WE RECOMMEND THAT YOU DO NOT GET YOUR WATCH OR LEATHER STRAP WET BEING THAT THIS WILL THEN MAKE THE ITEM IRREPLACEABLE.

JEWELRY WARRANTY & CERTIFICATE OF ORIGIN

Volpino ® Jewelry Represents the Best of Italian Design and Hand Crafting of materials accompanied with the illumination of SWAROVSKI ® CRYSTAL which make each item ornately distinct.

Volpino ® Jewelry has a warranty in the event of a defect within 1 (one) month from original date of purchase it will be repaired or replaced, at our option, provided that it is returned with a check or money order for $10.00 to cover the cost of shipping and handling. (This is not a repair cost). Please note also that if no RA is issued or your return item is not received we will not be responsible for the loss as the item must be sent back in a traceable manner. Volpino ® shall not be liable for any incidental or consequential damages. This warranty does not apply to normal wear and tear or abuse, and excludes the Swarovski ® Crystal.

Online Orders

Please note that on all online orders when a select shipping time frame is selected such as 2nd day or Overnight this can only be done so if the item ordered is in stock, if the item ordered is unavailable at the time the order is placed it will be shipped with the same shipping instructions upon receipt in our warehouse and no refund will be given for the selected shipping instructions sent through our system. Also Please note these orders cannot be reversed as they will be given priority over ground shipments and cannot be returned unless there is a factory defectonly.

Holiday Shipments

Please note for all major Holidays such as Christmas and Valentines Day we must have ALL RUSH ORDERS in our warehouse in ample time for delivery and will take no responsibility for late orders at this time. We are under GREAT Demand during this time and ALL Holiday orders must be placed NO LATER than Dec. 20th. Thank you

International Orders


Please also follow our standard online ordering procedures as previously stated, and follow our specific procedures below to insure that you get your product in a timely manner.

  1. Correct contact information must be verifiable for ALL Internationally placed orders and will be shipped within 30-60 days, and only to the credit card billing address once it has been confirmed. If your credit card issuer will not verify your address, we will request more information, or other means of payment.
  2. Please include the Customer Service number for your credit card, including the country code for that phone number. Also indicate the country of origin. You can enter all of this information on the "Special Instructions" section when you check out your order.
  3. All international orders will be shipped via UPS/FEDEX/DHL. We will provide you with a tracking number and insurance. Taxes and Duties are not included for International orders these must be paid by you the receiver. Shipments outside of the United States may be subject to import charges and taxes, which are the responsibility of the purchaser.
  4. International Orders either being shipped within the U.S. or outside of the U.S. cannot be returned unless the item is defective. All charges incurred will be the responsibility of the Customer.
  5. If an international order is returned or refused or payment cancelled or fraudulent or if the recipient is unavailable at the time of delivery or chooses to refuse the shipment there will be NO refund of purchase or shipping fees and customer will be charged ALL Fees incurred from chargeback fees etc. Please make sure ALL address information given is correct as we will not be responsible for incorrect address information.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Volpino Corp. The collective work includes works that are licensed to Volpino Corp. Copyright 2017, Volpino Corp. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Volpino Corp. or purchasing Volpino Corp. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Volpino Corp. or to purchase Volpino Corp. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Volpino Corp.You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Volpino Corp. used in the site are trademarks or registered trademarks of Volpino Corp.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Volpino Corp. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Volpino Corp. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Volpino Corp. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Volpino Corp. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Volpino Corp. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Volpino Corp. product is mistakenly listed at an incorrect price, Volpino Corp. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Volpino Corp. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Volpino Corp. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Volpino Corp. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Volpino Corp. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Volpino Corp.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Volpino Corp. products) shall be in the state or federal courts located in St. Johns County, Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Volpino Corp. products) must be commenced within one (1) year after the claim or cause of action arises. Volpino Corp's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Volpino Corp. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Volpino Corp. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Volpino Corp. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Volpino Corp. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Volpino Corp. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Volpino Corp. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Volpino Corp. its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Volpino Corp. may link to sites operated by third parties. However, even if the third party is affiliated with Volpino Corp. Volpino Corp. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Volpino Corp.These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Volpino Corp. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


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